Provided that the correct materials are used and garment label instructions are followed, dry cleaning generally doesn’t harm clothes. In fact, it often extends their lifespan by protecting delicate fabrics from the abrasive effects of water and washing machines. Mr Usta provides a high-quality dry cleaning service.
However, in the rare event that your clothes are damaged due to the dry cleaning service, your loss will be covered under Mr Usta’s insurance policy. For more detailed information:
Sigorta

Yes, we also offer dry cleaning services for your home textile products such as curtains, tulle, quilts, blankets and pillows.

Yes, we pick up your clothes from your address and deliver them to your address after the process is completed.

Here are some important points to consider for dry cleaning:

Check the Label of the Clothes: Check the care label of your garment to find out if it is suitable for dry cleaning. Some fabrics may be suitable for home washing, while others only require dry cleaning.

Identify Stains in Advance: If you have a stain on your garment, it is important to inform the dry cleaner in advance. The type of stain can affect the method of removal.

Empty Your Clothes Empty the pockets in your clothes and remove any jewelry. This makes the cleaning process more effective and safer.

Contact us for Special Garments: If you have particularly delicate garments such as wedding dresses or special outfits, contact the dry cleaner to request special care.

Check Prices and Turnaround Times in Advance: Getting clear information about dry cleaning service prices and delivery times makes planning easier.

Yes, dry cleaning can usually remove most stains, but the result can vary depending on factors such as the type of stain, the characteristics of the fabric and how long it stays. In particular, oil-based stains, wine, make-up and some dirt can be effectively removed by dry cleaning. However, some types of stains, such as old stains or stains deeply embedded in the fabric, may not come out completely.

Yes, Mr Usta offers a guarantee behind the services it provides. In line with our understanding that prioritizes customer satisfaction, if you’re not happy with the service, you can contact our customer service to report the issue, and a resolution process will be initiated. Any damage incurred will be compensated under Mr Usta’s insurance policy. Insurance

Dry cleaning service includes picking up the products from your address and delivering them to your address after the process is completed.

Dry cleaning, washing and ironing services are carried out by fully professional teams.

You can cancel your order or revise your reservation for a different date unconditionally up to 72 hours before the service date and time. For more details on cancellations: İptal ve İade

Payment is made online. You can make your payment by credit card for your orders placed via the application or website, or if you wish, with the installment advantage, via the iyzico infrastructure. If you place an order via our customer service, you can make your payment again by credit card via a link that will be sent to your phone via WhatsApp via our corporate line.

We serve in Istanbul, Ankara, Izmir and Bodrum.

We deliver your jacket within 2 working days. Express service with next day delivery is also available for emergencies.

Yes, dry cleaning is the safest method. Dry cleaning is the safest method for such delicate jackets.

Mostly yes. You can get rid of bad odors with special solvents and ventilation systems.

No. Details such as buttons, metal parts or labels are protected.